An effective business phone system can help you to provide the best experience for your customers by keeping communication simple and streamlined. Elite provide a wide range of phone systems for business and we’re here to help you find the best one for your business. Implementation is a breeze with our team of expert engineers who will also take the time to help you understand how your new solution works and how to get the most out of it.
A professional business phone system is the essential starting point to improve your customers’ experience. The majority of customers want to be able to speak to a real human when enquiring about a business’s services or requesting support.
Having a professional business phone system means your customers can rely on you to be there for them when they need you and with a range of features such as call queuing and redirection, your communications are always streamlined and efficient.
With a new business phone system from Elite, you can take advantage of a range of new features to improve your team’s productivity and streamline your customer’s journey when they call into your business.
From interactive voice response (IVR) and intuitive call queuing that keeps your customers engaged when your lines are busy to analytical features that help you to monitor and improve the quality of your calls, you’ll have everything you need to provide the best experience for your customers.
You will have access to an expert support team who will be there to answer any questions and solve any issues you have. You will have your own, dedicated Account Manager who will be there to ensure your contract is always meeting your needs.
With so much choice, it can be difficult to decide which is the best phone system for your business. Don’t worry, we’re here to help! Our team of specialists will take the time to get to know your business and its needs and find a business phone system that fully meets those needs.
We understand that small businesses have unique communication needs, but that doesn’t mean compromising on quality. Whether you’re a startup or an expanding business, our phone systems are designed to be both flexible and cost-effective, helping you stay connected with customers and colleagues.
Our phone systems offer a range of features tailored specifically to small businesses, including; scalability, cost-effective solutions, seamless integration, and security.
By choosing Elite, you’re investing in a system that will help improve productivity, streamline customer interactions, and grow alongside your business. Whether you’re in the office or working remotely, our systems make sure you’re always connected.
With years of experience in helping businesses enhance their communication, our expert Elite technicians are equipped with the knowledge and tools to install and configure both physical office phone systems and softphone solutions tailored to your specific needs – no matter the layout of your premises.
Whether your team uses physical desk phones, operates in an open-plan space, or utilises softphone apps on mobile devices and computers, we will collaborate with you to determine the right devices and configurations for seamless communication with colleagues, callers, and customers.
Our team works efficiently to get your new office phone system up and running quickly, with minimal downtime, so you can continue focusing on what you do best.
“Due to my technology background, I immediately knew that our existing telephony system was not fit for purpose, especially during the stresses of the current pandemic. It was a high priority to support our staff and our customers with the demands of the new way of working. We needed a system that we could use onsite, on the go and from home, which we could manage ourselves, but still have support on hand.”
Connect your office and remote workers with a business phone system that can be used from any location. Access your business phone system across a range of devices, including laptops, mobile devices and tablets. With smart call handling features, your customers can be routed to the person they need quickly and efficiently.
Your team can access a high quality communications solution, whether they are working from home, in the office or on the go. Limitless communication experiences are at your fingertips with a phone system for your business from Elite. Considering other options? Learn more about unified communication solutions.
A powerful business phone system with access to specialist advice, expert support and simple contract management.
Our expert engineers will install your new business telephone system efficiently, ensuring reduced disruption to your business. We will also take the time to teach your team to use the phone system for businesses and explain how to get the most out of its features.
We hope you never encounter an issue, but if you do, we’re here to fix it as soon as possible. Our service portal makes it easy to log a support request and a member of our team will get to work on the issue, quickly and efficiently to limit downtime and keep your business running.
You will have access to your own, dedicated Account Manager who will be there to look after your contract, ensure you are always getting the best deal and find the answers to your queries.
We are proud to hold prestigious partnerships with some of the industry’s best brands. This provides access to the best deals and allows us to create bespoke solutions that perfectly meet your needs.
We understand the headache complicated billing can cause. That’s why we keep things simple by creating easy-to-understand monthly bills that clearly show your usage and can be accessed via our secure, online billing portal.
Following challenges brought about by the pandemic, Chantelle Lighting, a bespoke decorative lighting manufacturer, were looking for a solution to enable effective communication, both within the office and from home. Watch this short clip to see how 8×8 excelled the way of working for Chantelle Lighting.
We are dedicated to partnering with providers who share our aim of working towards a more sustainable future.
That’s why we are dedicated to partnering with providers who share our aim of working towards a more sustainable future and helping businesses to become more eco-efficient through digital transformation.
Partnering with our phone system providers contributes to our commitment of becoming a sustainable company.
Most customers prefer to contact a company directly via phone. Having a professional business phone system enables your customers to effectively communicate with you and get the answers that you need. Having a landline number can encourage potential customers to contact your business which can lead to an increase in sales.
Every business has its own unique requirements that will influence the type of business phone system they need. The key considerations to bear in mind when picking a new phone system include: budget, features required, scalability and call management. Not sure what your requirements are? That’s why our team of specialists are here! We’ll take the time to analyse your requirements and find the business phone system that fulfils these requirements exactly.
The two main types of business phone systems are on-premises PBX and cloud-based. On-premises PBX relies on traditional PSTN or ISDN telephone lines and offer a solution for companies who prefer to have their phone system located within their business rather than in an external premises. However, the phone lines that power this option will be switched off by 2025. Cloud-based systems use the internet to send/receive calls rather than ISDN/PSTN phone lines. It’s simple to install and can be connected to other communication platforms, such as Microsoft Teams.
By 2025, all ISDN and PSTN lines will be switched off. This means that the traditional analogue connections that many UK businesses rely on will no longer be functioning. If your business phone system relies on analogue lines, the best call of action will be to switch over to a phone system that relies on VoIP technology. Looking to make the switch to VoIP? Our expert team can advise you on the best solution for your business.
Yes you can, as long as your current handsets have the capabilities to be converted into VoIP handsets and your broadband has the connectivity capabilities to support VoIP telephony.
UC Customer Ratings
Of customers rated our service as either good or excellent.
UC Customer Satisfaction
Above the industry average CSAT Score.
UC Response Time
You can rely on a quick answer to your support request.
Whether you’re looking to get the ball rolling with a business phone system from Elite or you’re in need of advice on what is the best option for you, our team is here to help!
Fill in our contact form and one of our specialists will be in touch.
